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Shipping Information

From Our Workshop to Your Door

Every Pupora collar is handcrafted to order before being carefully packaged and shipped across Europe.

Handmade to Order

Production Time

2–4 Business Days

Each collar is handmade specifically for your order.

Delivery Time

3–7 Business Days

Delivery time depends on your location.

Tracking

Tracking Included

You'll receive a tracking email as soon as your order ships.

Shipping Area

Europe

We currently ship across Europe.

How Your Collar Travels

1

Order Placed

Your design is sent to our workshop.

2

Handcrafted

2–4 business days

3

Shipped

Tracking sent by email

4

Delivered

Ready for new adventures ❤️

Estimated Delivery Times

Germany3–5 Business Days
Austria3–6 Business Days
France4–7 Business Days
Netherlands3–6 Business Days
Belgium3–6 Business Days
Czech Republic3–6 Business Days
Poland4–7 Business Days
Hungary4–7 Business Days
Rest of Europe4–9 Business Days

Please note that delivery estimates are approximate and may vary during holidays or due to carrier delays.

Shipping Questions

When will my order ship?

Production usually takes 2–4 business days before your order is shipped.

Will I receive tracking?

Yes. You'll receive an email with tracking information once your package has been dispatched.

Do you ship internationally?

Currently we ship across Europe.

Can shipping be delayed?

Occasionally, delays may occur due to weather, customs or the shipping carrier.

Questions About Shipping?

We're happy to help with delivery questions before or after your purchase.

info@pupora.eu